[GotMud]

I'm curious if anyones had bad dealings with Olesmachine.com before? I ordered a riser from him after calling to see how long it would take to recieve it(I was told 2 weeks). A month later I sent an email asking how much longer it would be, Mike told me "be happy your not the guy that ordered one in July". It's been a second month and I just sent him another email asking wtf is going on.



Is he always that slow and rude to customers? I'm debating starting a claim on Paypal to speed the process but I shouldn't have to. Anyone here experienced any difficulty with Ole's? 2 months is unacceptable in my book.

 

[xcr440]

I never bought from him. Does he have a phone number you can call??

 

[dtmmil]

I would file the complaint with paypal, get your money back and get a different riser, you can make your own also, others here make them too.

 

[GotMud]

Yes but he never answers it. I've left numerous messages, the only time he called back was when he told me it would take 2 weeks until it was shipped. Again, that was 2 months ago.

 

[ArcticCatZR800]

Make a paypal claim, it may take a few weeks but its actually pretty simple to do and i got my money back with no problems when i had to use it.

 

[dodger]

Has he billed you before he has even shipped your item? I don't do business with people that bill you before something is shipped.BS

forward him a email w/ a link to this post.....If he wants to sell stuff to sledders it should light a fire under his ass.....I have seen his company ad before...was it on this site?

 

[GotMud]

I'm actually waiting to see if he responds to my most current email before I take any further action. If I have no email from him tomorrow morning then I'll be starting a claim with paypal.

I did think of sending him some links to posts I've started because of this. Again, I'm waiting on his return email first.

Has he billed you before he has even shipped your item? I don't do business with people that bill you before something is shipped.BS

Yes paid in full at the beginning of October.

 

[xcr440]

I had a deal like that with a atv shop. I would file an complant and then get a set of rsi true risers. I have a set on my 440. Nice set up.

 

[dodgetruck2]

unless previous notification was given of the time length, 2 months is unacceptable I wouldnt even wait for a reply e-mail after the one about the guy in july I would have started a claim right away.

 

[Bames]

That sounds like a bunch of crap, I would get your money back.

Thanks for letting us know though, I am never going to order anything from them.

 

[SnowmobileAddict]

FYI, about the fastest you'll turn around a PayPal claim in your favor is 14-16 days. I just concluded the dispute process for a product that was not shipped to me.

I tried to go through my CC directly but they said that PayPal should complete their process first before they would issue a charge-back.

 

[GotMud]

Yeah paypal dispute center works, thats all that matters. Over the years I've managed to get 3 refunds.

 

[motodeficient]

I ordered a riser from him in 2007, got it quickly. But 2 months is unacceptable, especially if you already paid for it.

 

[dodger]

I forwarded Mike a link to this post......He should at least explain the hold up to Gotmud.

My point in my email was in a month someone will google the company name and Mud's post will come up....Can't be good for business when you find out a company is taking money but not shipping in a timely manner. Charging someone in advance for something not in stock makes NO Sense. You ship it and invoice. END OF STORY

 

[GotMud]

This isn't the only site I've posted this on. SN, HCS, Snowest, Freedomsledder. I covered all basis lol. Thanks for the poke Dodger, I wasn't going to show him I went public until I heard his excuse lol. I had it engraved, now I'll probably get it with "Crybaby" engraved into it lol.

 

[ole454]

I opened my machine shop in 1999, started making these risers then. I got a full time job in 2009 at a local factory (you know the recession). I made the decision to keep making these risers. I am not going to go into all my excuses. I do realize that this order is out way to long, stuff just keeps coming up. I will make it right with these guys and refund all there money. I am not perfect and never claimed to be. Thanks for the heads up dodger. I have not had time to look on any forum to see the latest gosup.

 

[dodger]

no problem guys

I hope that Gotmud and you can work something out.

Good luck with your business,,,Too many orders is supposed to be a good thing.LOL

That Lake effect machine is supposed to kick in this week...Old Mr Mud will be to his ears with POWDER....Wishing he had his riser

 

[GotMud]

Hey I'm prepared to ride without lol, and yes the lake effect guns are firing as I type.
Thanks for the response Mike. I did also get an email from Mike stating the riser would be shipped this morning, and my money has already been refunded. It's a shame it took this to get that done though.

 

[dodgetruck2]

glad to see you got something worked out

 

[firecatF5]

Too bad gravity worx racing isn't in business anymore, they had great customer service.