I recently purchased a 2002 Pro x 440 fan that I havn't ridden yet.When I went to pick it up on Nov 2nd, the stator burned out when he was driving it out of the shop.They didn't know what the hell was wrong and had to get tech on the phone to walk them through it.In the meantime, standing around waiting, my friend & I were checking the sled out, looking at all the cool stuff on it, but then they said it wouldn't be fixed for awhile.The part was on backorder.So we left for home without my new sled(bummed).
A few weeks later, they called up and said "come get your sled".I was very happy.I got my stepdad to hook up his trailer & take me to get it.The guy drove it out and onto the trailer, we put the cover on, and away we went.On the way home some old guy in a minivan rearended the trailer, but thankfully the only damage was to his van.We arrived at my house and unloaded it ,and I thought my sled woes were over.I was wrong.
I drove it the six feet into the shed and shut it down to look things over.The first thing I noticed was that it now has no prem/reg switch.I was pretty sure that it had it when I went to pick it up the first time.Then I noticed that it has 1.3 miles.When I saw it before it only had .3.They ran it a mile on dirt & grass.Then I noticed how grungy it was.It was the dirtiest new sled I've ever seen.There was a film of rugged brown stuff all over it, it took me three hours to shine it up.After getting it shined up nice, I noticed a blemish on the seat.Two lines where there's no grain in the vinyl, like maybe something hot was set on the seat.I had to rerun and neaten up alot of the wires too.Well, I was just happy I had the thing home, and snow on the way soon.And, I found a 10mm craftsman slipwrench under the hood!
A few days later the dealer calls me up and says I gotta bring my CDI down because it was recalled.So I remove it & drive downto drop it off.I asked the guy what happened to the prem/reg switch and he said it never had one."you must have been dreaming" he said.So I asked if the mechanic had to switch it out for the new stator, and he said no.He said he'd have my CDI back in a week or so and I left.(bummed)
The next weekend, I saw my friend that took me to get my sled the first time, and he said he remembers me showing him the fuel selector switch.That weekend also brought about 4-6 inches of snow, while my sled sat there with no spark capabilty.
On tuesday, I returned home from the dentist to find a message from the lady I work with saying to call my sled dealer.So, I call him and he says I have to bring my black box so he can send it back.This is two weeks after I brought my CDI down there.Needless to say, I,m having difficulty trying not to be really pissed off, but manage to politely say I'll bring it and hang up.So I get there and go in and he pulls out my CDI(good timing) and takes my control unit or whatever it is.I'm trying really hard not to be a pissed of bastard of a customer, but I'm visibly not happy.I ask him if it would be possible for him to call his rep and see if it would be possibe to have the proper componants installed to make my prem/reg selector switch work.I was told "No, that sled doesn't come with that option and it would cost over $1000.So, I left.(bummed)
Now I understand this recall stuff, and would rather have this taken care of now, But I can't believe how reluctant the dealer is to even attempt to look into a simple request.Also, I have read several articles and reviews that says the Pro X fan has the new ignition that gives the rider a choice of running premium or regular gas.They even changed the shape of the head specifically to optimize the performance of that ignition system.
Well, I just don't know what to do about this rotton situation ,and I'm damn sure my dealer won't be any help at all.When I go pick up my part, I'm never going back there again.I still don't want to hear anything bad about Polaris,or go buy a Skidoo or cat, but if you've got any good advice, I'm all ears.
Beware of landowners wielding snowshovels!
A few weeks later, they called up and said "come get your sled".I was very happy.I got my stepdad to hook up his trailer & take me to get it.The guy drove it out and onto the trailer, we put the cover on, and away we went.On the way home some old guy in a minivan rearended the trailer, but thankfully the only damage was to his van.We arrived at my house and unloaded it ,and I thought my sled woes were over.I was wrong.
I drove it the six feet into the shed and shut it down to look things over.The first thing I noticed was that it now has no prem/reg switch.I was pretty sure that it had it when I went to pick it up the first time.Then I noticed that it has 1.3 miles.When I saw it before it only had .3.They ran it a mile on dirt & grass.Then I noticed how grungy it was.It was the dirtiest new sled I've ever seen.There was a film of rugged brown stuff all over it, it took me three hours to shine it up.After getting it shined up nice, I noticed a blemish on the seat.Two lines where there's no grain in the vinyl, like maybe something hot was set on the seat.I had to rerun and neaten up alot of the wires too.Well, I was just happy I had the thing home, and snow on the way soon.And, I found a 10mm craftsman slipwrench under the hood!
A few days later the dealer calls me up and says I gotta bring my CDI down because it was recalled.So I remove it & drive downto drop it off.I asked the guy what happened to the prem/reg switch and he said it never had one."you must have been dreaming" he said.So I asked if the mechanic had to switch it out for the new stator, and he said no.He said he'd have my CDI back in a week or so and I left.(bummed)
The next weekend, I saw my friend that took me to get my sled the first time, and he said he remembers me showing him the fuel selector switch.That weekend also brought about 4-6 inches of snow, while my sled sat there with no spark capabilty.
On tuesday, I returned home from the dentist to find a message from the lady I work with saying to call my sled dealer.So, I call him and he says I have to bring my black box so he can send it back.This is two weeks after I brought my CDI down there.Needless to say, I,m having difficulty trying not to be really pissed off, but manage to politely say I'll bring it and hang up.So I get there and go in and he pulls out my CDI(good timing) and takes my control unit or whatever it is.I'm trying really hard not to be a pissed of bastard of a customer, but I'm visibly not happy.I ask him if it would be possible for him to call his rep and see if it would be possibe to have the proper componants installed to make my prem/reg selector switch work.I was told "No, that sled doesn't come with that option and it would cost over $1000.So, I left.(bummed)
Now I understand this recall stuff, and would rather have this taken care of now, But I can't believe how reluctant the dealer is to even attempt to look into a simple request.Also, I have read several articles and reviews that says the Pro X fan has the new ignition that gives the rider a choice of running premium or regular gas.They even changed the shape of the head specifically to optimize the performance of that ignition system.
Well, I just don't know what to do about this rotton situation ,and I'm damn sure my dealer won't be any help at all.When I go pick up my part, I'm never going back there again.I still don't want to hear anything bad about Polaris,or go buy a Skidoo or cat, but if you've got any good advice, I'm all ears.
Beware of landowners wielding snowshovels!
